FAQ

Partner FAQ

• How frequently is the carbon data updated?
• What is the cost of your data?
• Can Rejoose handle large-scale carbon data requests?
• What support do you offer for onboarding new partners?
• Can Rejoose assist with compliance under the EU Corporate Sustainability Reporting Directive (CSRD)?

End customer FAQ

• How do I get access to Rejoose data if my current supplier doesn’t provide it?
• Is activity-based data better than spend-based data?
• Is your data GHG-compliant?
• Can Rejoose help my company comply with the EU CSRD?
• What types of IT products does Rejoose cover?
• How does Rejoose ensure the security of my data?
• Do your solutions integrate with existing sustainability reporting tools?
• How can I stay updated about new features or updates?
• Do you offer training for using e.insights?
• Is technical support available for my team?
• How do I create an annual report in e.insights?
• What’s the difference between category-average and manufacturer-specific data?

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General

• How much does your data cost?